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SCE&G Warns Customers of Potential Scams
web posted November 28, 2012
COUNTY – During the holiday season, South
Carolina Electric & Gas is urging customers to be aware of scam
artists posing as SCE&G employees. A number of customers have
reported instances of individuals portraying themselves as SCE&G
employees over the phone. In several instances, the individuals are
requesting immediate payment of the customer’s SCE&G bill and
threatening service disconnection if payment is not made.
Important tips to keep in mind:
· Bill payments are only accepted at SCE&G
business offices, by mail, authorized payment agencies, online or
through SCE&G's phone payment provider, BillMatrix, by calling
· SCE&G typically notifies customers by
phone or in writing before an employee is scheduled to arrive at their
home to perform any type of work inside the home.
· SCE&G field employees are identified by
their blue SCE&G uniforms, a white company ID badge with a photo
and marked SCE&G truck.
· If someone arrives unannounced or does not
have company identification and introduces themselves as an SCE&G
employee, the company recommends calling Customer Service at
1-800-251-7234 for verification or dialing 911 if they feel threatened.
· Keep your family and your personal
information safe. Do not give in to high pressure tactics over the
phone for financial information or in person to gain access into your
“We encourage our customers to call us if they have any concerns about
their accounts,” said Molly Morris, general manager of customer service
If someone believes they have been a victim of this scam, Morris
recommends calling SCE&G’s customer service department at
© Copyright 2012 All material is property of
Edgefield Daily and/or parent company ECL and
cannot be reproduced,
redistributed without expressed written permission.
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