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"Senior Shield" launched by state to prevent elder fraud


web posted November 26, 2008
Below: Bauer points out how to use "Senior Shield" on the web
EDGEFIELD – South Carolina Lieutenant Governor Andre’ Bauer was in Edgefield Tuesday to get the word out about Senior Shield, which was launched a week ago. The state mandated Senior Citizen directive is designed to let seniors and family members check out businesses in the state of South Carolina to prevent seniors from being taken advantage of, “Will we catch every senior fraud person?” Lt. Gov. Bauer asked, “No. Will we substantially reduce it? Yes.” The service is free and available online or by telephone through a toll free number.

Lt. Gov. Bauer said that businesses that partner with Senior Shield to earn approval would have to pass an extensive review before being listed. Companies will have to be certified as being a legitimate business, licensed with the state, insured and the amount of coverage, crime free, and pass a seven year national background check, and free of a series of complaints checked through a number of reporting agencies both public and private. “We also make sure they (the business) sign a ‘code of ethics’ that we’ve laid out,” Bauer said.

“Changes will have to be made,” to the site Bauer said, “It will be ever evolving,” and users, not just members, can file complaints about a business, make suggestions about the website or a business, or use the service whether they are seniors or not. “It’s available to everyone and it will be a great way to check out the person you’re doing business with.”

Businesses wishing to become members can register online and after passing inspection will be listed as “Senior Shield” approved.

Visitors to the site will be able to pull up businesses by zip code and type of business to see if they have met the standards. “There is also an 877 number, which is essentially and 800 number, where they can call because a lot of seniors don’t have computers,” Bauer said.

The tool free number is 1-877-723-3771 and an operator can answer your questions or concerns between 8 am and 6 pm EST.

Seniors' rights are protected by laws, such as the Older Americans Act (OAA) of 1965 and more recent amendments to the OAA such as 1992’s Title VII, the Vulnerable Elder Rights Protection Program. It is crucial, Senior Shield states, that seniors and their loved ones are educated about how to report instances or suspicions of fraud, abuse, neglect, or exploitation to the appropriate agencies.

Lt. Gov. Bauer said as the Senior Shield systems grows it will provide seniors and family members with a valuable resource to make sure their loved ones are not the target of illegitimate businesses or those seeking to defraud the elderly. The site is sponsored by the Lt. Governors Office on Aging.

Online: SCSeniorShield.com
Phone: 1-877-723-3771






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