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Governor Haley Updates Citizens on DOR Security Breach: Protection for
individuals and businesses available at no charge
web posted November 1, 2012
COLUMBIA, S.C. – Governor Nikki Haley,
South Carolina Law Enforcement Division (SLED) Chief Mark Keel and
South Carolina Department of Revenue (DOR) Director Jim Etter today
briefed reporters during a Statehouse press conference on the S.C. DOR
information security breach. They outlined additional safety solutions
– including fraud monitoring for businesses from Dun & Bradstreet
Credibility Corp and Experian in addition to extended fraud resolution
for individuals and coverage for dependents who are minors from
Experian – available to South Carolina taxpayers.
S.C. DOR last week announced that approximately 3.6 million Social
Security numbers and 387,000 credit and debit card numbers had been
exposed in a cyber attack, and today state officials said that
information from up to 657,000 businesses was also exposed.
As of Wednesday morning, the Experian call center set up to assist
South Carolina taxpayers had received approximately 620,000 calls and
approximately 418,000 signups for Experian’s ProtectMyID program.
Access to unlimited fraud resolution beyond the one year enrollment
period is included in Experian’s ProtectMyID membership and available
to any taxpayer affected by DOR’s information security breach.
Taxpayers who sign up for protection will also be notified – by email
or letter – about how to sign up for a “Family Secure Plan” if they
claim minors as dependents.
The governor also announced that, starting Friday, Dun & Bradstreet
Credibility Corp will offer South Carolina businesses that have filed a
tax return since 1998 a CreditAlert product that will alert customers
to changes taking place in their business credit file. Even something
as simple as a change to a business address or a company officer change
would set off an alert to the business owner. The cost will be waived
for business filing tax returns since 1998. Business owners can visit http://www.dandb.com/sc/ beginning
Friday or they can call customer service toll free at this dedicated
phone number 1-800-279-9881.
Dun & Bradstreet Credibility Corp Chairman and CEO Jeff Stibel
said, “When our nation or our states are in need, Dun & Bradstreet
Credibility Corp. will drop everything to help. We are honored to
serve this great state and tremendous governor.”
Experian is offering those impacted South Carolina businesses Business
Credit AdvantageSM - a self-monitoring service that allows unlimited
access to a company’s business credit report and score. Beginning
Thursday, South Carolina businesses can sign up for Business Credit
AdvantageSM at http://www.smartbusinessreports.com/SouthCarolina.
Gov. Haley and Chief Keel reiterated that anyone who has filed a South
Carolina tax return since 1998 should take the following steps:
- Call 1-866-578-5422 to enroll in a consumer
protection service. (The call center is open 9:00 AM – 9:00 PM EST on
Monday through Friday and 11:00 AM – 8:00 PM EST on Saturday and
- For any South Carolina taxpayer who
wishes to bypass the telephone option, there currently is an online
service available at http://www.protectmyid.com/scdor. Enter the code
SCDOR123 when prompted. South Carolina taxpayers have until the end of
January, 2013 to sign up.
Experian’s ProtectMyID™ Alert is designed to detect, protect and
resolve potential identity theft, and includes daily monitoring of all
three credit bureaus. The alerts and daily monitoring services are
provided for one year, and consumers will continue to have access to
fraud resolution agents and services beyond the first year.
Complimentary 12-month ProtectMyID memberships available to South
Carolina taxpayers affected by the DOR information security breach
- Credit Report: A free copy of your Experian credit
- Daily 3 Bureau Credit Monitoring: Alerts you of
suspicious activity including new inquiries, newly opened accounts,
delinquencies, or medical collections found on your Experian,
Equifax® and TransUnion® credit reports.
- Identity Theft Resolution: If you have been a
victim of identity theft, you will be assigned a dedicated, U.S.-based
Experian Identity Theft Resolution Agent who will walk you through the
fraud resolution process, from start to finish.
- ExtendCARE: Full access to the same
personalized assistance from a highly-trained Fraud Resolution Agent
even after your initial ProtectMyID membership expires.
- $1 Million Identity Theft Insurance: As a
ProtectMyID member, you are immediately covered by a $1 Million
insurance policy that can help you cover certain costs including, lost
wages, private investigator fees, and unauthorized electronic fund
the Statehouse press conference is available here: http://www.youtube.com/watch?v=rYohFHnQaE8
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Edgefield Daily and/or parent company ECL and
cannot be reproduced,
redistributed without expressed written permission.
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