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State officials announce new Cabinet-wide cyber-security measures
web posted November 15, 2012
COLUMBIA – Governor Nikki Haley, Budget
and Control Board Executive Director Marcia Adams, Division of State
Information Technology (DSIT) Director Jimmy Earley and State Inspector
General Patrick Maley today announced new cyber-security measures to
minimize the risk of cyber attacks and data breaches in state
An executive order signed by the governor today directs Cabinet
agencies to work with DSIT to implement Network Monitoring to include
twenty-four hour a day monitoring as well as intervention and
interrupting of unusual events or viruses. The governor also encouraged
all non-Cabinet agencies to work with DSIT to identify weaknesses in
current network monitoring and implement stronger monitoring services
A copy of the governor’s executive order is attached. Video of today’s
press conference is available here: http://www.youtube.com/watch?v=QGhl5DEDG0M&
Using equipment and trained IT personnel to monitor IT systems around
the clock, Network Monitoring identifies potential security breaches,
such as the downloading of viruses and malware, collects and monitors
network traffic, intercedes and interrupts in real time the download of
detected viruses and malware to a specific network computer, and
collects and correlates this information across all agencies so that
they can better identify trends and common IT vulnerabilities.
Once a potential threat or attack is identified, DSIT will notify the
agency and request that agency’s IT staff remove the infected computer
from the network and begin remediation action. Agency networks will be
monitored around the clock by DSIT staff and by six agency personnel
who will be dedicated to this task. The new approach will minimize cost
and increase agency knowledge and experience in IT security.
The device DSIT Network Monitoring will employ to intercede and
interrupt in real time the download of detected viruses and malware is
the Mandiant Intelligent Response (MIR) appliance. A Mandiant product
also known as “The Hand,” MIR was put in place at DSIT to help monitor
and manage the South Carolina Department of Revenue network in the wake
of the breach, and the equipment will be re-positioned to cover all
As of Wednesday morning, the Experian call center set up to assist
South Carolina taxpayers had received approximately 775,500 calls and
approximately 789,500 signups for Experian’s ProtectMyID program.
Access to unlimited fraud resolution beyond the one year enrollment
period is included in Experian’s ProtectMyID membership and available
to any taxpayer affected by DOR’s information security breach.
Taxpayers who sign up for protection will also be notified – by email
or letter – about how to sign up for a “Family Secure Plan” if they
claim minors as dependents.
Dun & Bradstreet Credibility Corp offers South Carolina businesses
that have filed a tax return since 1998 a CreditAlert product that will
alert customers to changes taking place in their business credit file.
Even something as simple as a change to a business address or a company
officer change would set off an alert to the business owner. The cost
will be waived for business filing tax returns since 1998. Business
owners can visit http://www.dandb.com/sc/
or they can call customer service toll free at this dedicated phone
Experian is offering those impacted South Carolina businesses Business
Credit AdvantageSM - a self-monitoring service that allows access to a
company’s business credit report and score. South Carolina businesses
can sign up for Business Credit AdvantageSM at http://www.smartbusinessreports.com/SouthCarolina.
Gov. Haley reiterated that anyone who has filed a South Carolina tax
return since 1998 should take the following steps:
- Call 1-866-578-5422 to enroll in a consumer
protection service. (The call center is open 9:00 AM – 9:00 PM EST on
Monday through Friday and 11:00 AM – 8:00 PM EST on Saturday and
- For any South Carolina taxpayer who
wishes to bypass the telephone option, there currently is an online
service available at http://www.protectmyid.com/scdor. Enter the code
SCDOR123 when prompted. South Carolina taxpayers have until the end of
January, 2013 to sign up.
Experian’s ProtectMyID™ Alert is designed to detect, protect and
resolve potential identity theft, and includes daily monitoring of all
three credit bureaus. The alerts and daily monitoring services are
provided for one year, and consumers will continue to have access to
fraud resolution agents and services beyond the first year.
Complimentary 12-month ProtectMyID memberships available to South
Carolina taxpayers affected by the DOR information security breach
- Credit Report: A free copy of your Experian credit
- Daily 3 Bureau Credit Monitoring: Alerts you of
suspicious activity including new inquiries, newly opened accounts,
delinquencies, or medical collections found on your Experian,
Equifax® and TransUnion® credit reports.
- Identity Theft Resolution: If you have been a
victim of identity theft, you will be assigned a dedicated, U.S.-based
Experian Identity Theft Resolution Agent who will walk you through the
fraud resolution process, from start to finish.
- ExtendCARE: Full access to the same
personalized assistance from a highly-trained Fraud Resolution Agent
even after your initial ProtectMyID membership expires.
- $1 Million Identity Theft Insurance: As a
ProtectMyID member, you are immediately covered by a $1 Million
insurance policy that can help you cover certain costs including, lost
wages, private investigator fees, and unauthorized electronic fund
© Copyright 2012 All material is property of
Edgefield Daily and/or parent company ECL and
cannot be reproduced,
redistributed without expressed written permission.
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