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Adding a Router: Problems connecting to the Internet
By James Wise
posted April 30, 2009
TECH TIPS – Recently,
we talked about adding a router and using it with an Internet
connection. While most router additions are easy and require no special
settings, a few Internet Service Providers (ISPs) require the use of
additional settings. If you try adding a router and have problems, read
on to learn how to “clone your MAC address.” Thanks to a reader, Bill
ONeal, who wrote in to mention this tip.
When connecting a router, first try not using special settings unless
you know they are required. If you have problems reaching the Internet
after connecting the router, here are a few things to try:
Try unplugging the power from your cable/dsl modem and then plugging it
back in after a few seconds. Wait a few minutes to make sure it’s back
up and then reboot your computer just to be safe. If you still can’t
reach the Internet after doing this, try opening your web browser and
accessing the configuration page for your router (typically
http://192.168.0.1/ or http://192.168.1.1/). If this comes up, it means
your computer can see the router and you should continue.
Now, try finding a setting on the router’s configuration page for “user
defined MAC address” or a button or something labeled “clone MAC
address”. This is especially known to be an issue when using Comcast as
your ISP. You’ll want to do this from the computer which was previously
directly connected to the cable/dsl modem.
If you find a button to “clone your PC’s MAC Address”, click this, save
your settings, and reboot your router.
If you have to manually fill in a value, you’ll first have to determine
what the MAC address of your PC is. To do that, go to start, run, and
type cmd (to get to a command prompt). Then type ipconfig/all (or
winipcfg/all if you are using Windows 95/98). You should get a list of
all the network information for your computer. If you have multiple
network cards, you’ll want to look at the information for the card that
was previously connected to the cable/dsl modem (i.e. normally this
would NOT be a wireless card). The MAC address will look something like
Fill that value into the “user defined MAC Address” for the router,
save your settings, and reboot your router
This may sound like a complicated thing but it should really just take
a few minutes. If you continue to have problems, just email me.
Do you have a tech question you would like answered or a program you
would like to recommend? Email me at email@example.com.
For computer questions, please include your operating system version
(e.g. Windows Vista) and sorry, but I don’t do Macs.
Disclaimer: Software, tips, and links provided are used at the risk of
© Copyright 2009
original material is property of
EdgefieldDaily.com and cannot be reproduced, rewritten or redistributed
without the expressed written permission of Edgefield Daily.com
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